Privacy Policy

Last updated: January 2025

1. Data Controller

The data controller is VGA Limited Partnership, located at 190 13, Anavyssos, Attica, Greece (VAT n° EL802140055), operating under the brand name "Transfer Managers".

2. Data We Collect

We collect the following categories of personal data:

  • Contact information: name, email address, phone/WhatsApp number, company name
  • Event information: event name, type, dates, location, guest estimates, service requirements
  • Uploaded documents: event briefs, RFPs, programs, company presentations
  • Technical data: IP address, browser type, device information, cookies
  • Usage data: pages visited, time spent, interactions with the website

3. Purpose of Data Processing

We process your personal data for the following purposes:

  • Responding to event brief submissions and service inquiries
  • Managing supplier partnership applications
  • Providing transportation management services
  • Improving our website and services
  • Complying with legal obligations

4. Legal Basis for Processing

We process your data based on:

  • Consent: when you submit forms or accept cookies
  • Contractual necessity: when processing is needed to provide our services
  • Legitimate interest: for website analytics and service improvement
  • Legal obligation: when required by applicable law

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Event brief data is retained for up to 3 years after the last interaction. Technical and usage data is retained for up to 26 months.

6. Data Sharing

We do not sell your personal data. We may share data with:

  • Service providers who assist in our operations (hosting, email, analytics)
  • Transportation suppliers when necessary to fulfil service requests (with your consent)
  • Legal authorities when required by law

7. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure of your data
  • Restrict processing of your data
  • Data portability
  • Object to processing
  • Withdraw consent at any time

To exercise these rights, contact us at: [email protected]

8. Cookies

Our website uses cookies to improve your browsing experience. We use:

  • Essential cookies: required for website functionality
  • Analytics cookies: to understand how visitors use our site
  • Preference cookies: to remember your language and settings

You can manage cookie preferences through your browser settings or our cookie consent banner.

9. International Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

10. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "last updated" date.

12. Contact

For any questions regarding this privacy policy or our data practices, please contact:

VGA Limited Partnership
190 13, Anavyssos, Attica, Greece
Email: [email protected]